Shipping policy

Order Processing Time

All products are made to order.
Once your order is placed, it enters production within 24 hours.

Production time:

2–5 business days
(depending on the product type and fulfilment location)

We will send email updates as your order moves through printing, packing, and shipping.

 

📦 Shipping Times

 

United Kingdom

Orders shipping within the UK are fulfilled from the nearest UK or EU production partner.

  • Standard Shipping: 2–5 business days

  • Express Shipping: 1–3 business days

Times may vary depending on the item and destination.

Europe

  • Standard Shipping: 3–7 business days

  • Express Shipping: 2–4 business days

United States

Orders for US customers are fulfilled locally in the US where possible.

  • Standard Shipping: 3–6 business days

  • Express Shipping: 2–4 business days

Rest of World

  • Standard Shipping: 5–12 business days

  • Express Shipping: varies by country

Delivery times are estimates and may vary due to customs, weather, or carrier delays.

 

💰 Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination country

  • Shipping method selected (Standard or Express)

  • Product type (e.g., apparel vs posters)

We aim to keep shipping affordable while matching production and carrier rates.

 

🌍 Local Fulfilment

To reduce shipping times and our carbon footprint, your order may be produced at the fulfillment centre closest to you.
For example:

  • UK orders → usually printed in the UK

  • EU orders → typically printed in the EU

  • US orders → traditionally printed in the USA

This helps ensure faster delivery and lower environmental impact.

 

📦 Order Tracking

Once your order has shipped, you will receive a tracking link via email.
Tracking may take 24–48 hours to update, depending on the carrier.

 

🚫 Incorrect Address Entries

Please ensure your delivery address is correct.

If an incorrect address is entered:

  • We cannot refund or replace the item if it is delivered to that address.

  • If the item is returned to the sender, we can resend it once the additional postage costs are covered.

 

🕵️ Lost or Delayed Shipments

If your order appears to be delayed, please contact us.

If a shipment is confirmed lost by the carrier, we will replace it at no additional charge.

 

⚠️ Customs & Import Fees (International Orders)

For orders outside your home region, local customs or import taxes may apply.
These fees are the customer's responsibility.


Most orders fulfilled locally will be exempt from customs entirely.

 

❓ Questions?

If you need help with shipping, tracking, or delivery, please contact us at:

support@highpathapparel.com

We aim to respond within 24 hours.